Global Warranty
Built to survive. Backed by our 1-Year Warranty & 3-Year Support.
3-Month Replacement
Within three months from purchase, enjoy free replacement for non-human-induced performance failures or serious quality issues.
1-Year Limited Warranty
Free repair services, covering necessary parts and labor costs, for manufacturing defects during the first year.
3-Year Support & Parts
After the first year, we offer transparent paid repair services and guarantee spare parts availability for at least 3 years.
What is Covered
- Performance failures due to manufacturing defects or flaws in raw materials.
- Major components and functional malfunctions under normal use conditions.
- Free repair services including necessary parts replacement and labor costs within the 1-year warranty period.
What is NOT Covered
- Human-induced damage, malfunctions caused by misuse, or force majeure events.
- Consumables such as batteries, disposable materials, or performance degradation due to normal wear and tear.
- Cosmetic blemishes or issues arising from unauthorized modification or disassembly.
For detailed information regarding domestic and international RMA processes, enterprise value-added services, and legal compliance, please refer to our full policy document.
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